Kiosk Solutions Oct-Nov 2018 | Page 6

news KIOSK solutions Media House, 10 St Thomas Place, Cambridgeshire Business Park, Ely, Cambridgeshire CB7 4EX Tel 01353 771460 www.kiosksolutionsmagazine.com Published by: LGN Media LTD CEO: Ian Titchener Publisher: Andrew Beavis Editor: James Abbott Director of Events: Rachel Titchener Advertisement Sales Executive: Lloyd Vella Credit Controller: Elizabeth Parris ISSN 2398-2837 The views expressed in the articles and technical papers are those of the authors and are not endorsed by the publishers. The author and publisher, and its officers and employees, do not accept any liability for any errors that may have occurred, or for any reliance on their contents. All trademarks and brandnames are respected within our publication. However, the publishers accept no responsibility for any inadvertent misuse that may occur. This publication is protected by copyright © 2016 and accordingly must not be reproduced in any medium. All rights reserved. Kiosk Solutions stories, news, know-how? Please submit to james@lgnmedia. co.uk including high resolution (300dpi+ CMYK) images. 6 KIOSK solutions Display Technology acquires Components Bureau and Display Solutions On 28th September 2018, Components Bureau and Display Solutions were acquired by Display Technology, the UK subsidiary of Fortec Elektronik AG, a public listed company in Germany with a turnover of €80,000,000. Display Solutions will benefit from Distec’s technical expertise with the Artista and Prisma range of boards and the large inventory of displays providing an ex-stock delivery for many products. The acquisition allows Components Bureau to expand their Precision range of wound compo- nents in Europe. Cheng M Yoe will continue to lead both companies as they look to expand across the UK and Europe. Cheng will report to Bernhard Staller, Chief Operating Officer, Fortec Elektronik AG. Both Components Bureau and Display Solutions will continue to operate from Osprey House in Huntingdon, Cambridgeshire. n HMSHost rolls out kiosk ordering in quick service restaurants Meeting the needs of busy travellers, global restaurateur HMSHost is offering self- order kiosks in quick service restaurants it operates in airports and highway travel plazas across North America. This modern ordering and payment amenity is now available across a variety of HMSHost quick service restaurants in over 50 airports and travel plazas and will be deployed in approximately 100 locations by the end of 2019. The innovative kiosk solution utilises the QikServe self-service platform and is seamlessly integrated with HMSHost’s point-of-sale system. Kiosk ordering in these restaurants serves travellers using QikServe’s enterprise platform, allowing guests to browse the menu and make selections, order, and pay via an intuitive digital interface. The ordering process also includes a range of cross-selling and up-selling options that offer guests more options to add to their meal. The kiosks have already demonstrated a typical increase in the average trans- action value of around 20%. Self-order kiosks improve the guest experience for travellers by helping combat long lines and providing more flexible levels of interaction when placing an order. Guests have more time to browse the menu with kiosk ordering, often leading to the discovery of new favourites and greater sales. The platform also helps during times of high customer volume, common in travel venues. n