automotive kiosks
How automotive kiosks are changing the car buying
experience by streamlining the overall process
By Meridian – www.meridiankiosks.com
For most, the car buying process is long,
tedious, and filled with lots of waiting.
Think back to the last time you bought a
car. Odds are, you probably started by
conducting some online research before
you even went to the dealership. If so,
you probably looked at a few different
brands, models, and years to determine
which would be the best fit for your
needs. You may have made note of
any special features you wanted and
considered how much you were willing
to spend. Finally, at some point, you
made your way to the dealership.
By the time you arrived at the
dealership you were probably ready to
take a test drive, and ultimately prepared
to make a purchase. However, upon your
arrival, one of two things happened –
either you got lucky and someone was
ready and willing to help you, or the
showroom was full of people waiting to
be helped, putting you at the back of
the line. What if there had been a third
option – a self-serve automotive kiosk,
perhaps? Rather than sitting around and
waiting for a salesperson to finish up
with the customer they were helping, the
kiosk could have helped you get started
on the sales process.
Sound appealing? Whether you’re
the customer or the salesperson, the
answer is most likely yes. As consumers’
lives have become increasingly busy,
the value of convenient, time-saving and
self-serve solutions has sky rocketed.
And it’s no secret that busy customers
value efficient service. For this reason,
among others, digital automotive kiosks
are completely transforming the car
buying experience in dealerships across
the world.
Automotive kiosks don’t just make the
car buying process easier for consumers,
though, they simplify the process for
car salespeople as well – increasing the
number of customers being helped
at the same time, speeding up the
overall process, and creating happier
customers all make salespeople’s jobs
easier. Automotive kiosks are decreasing
transaction time, improving customer
service, and providing a personalised
buying experience.
KIOSK solutions 19