Kiosk Solutions Aug-Sept 2018 | Page 16

outdoor kiosks

Success , come rain or shine

Outdoor kiosks can open the door to a better customer experience and increased efficiency
By Graeme Derby , UK Country Manager , Pyramid Computer GmbH – www . pyramid-computer . com
Retailers , restaurants and their customers are increasingly comfortable with self-service screens indoors . And now , more organisations across a wide range of sectors are seeing the potential of offering their customers greater choice , control and convenience outdoors . There ’ s a world of opportunity out there .
Outdoor kiosks can cut queues or provide service beyond office hours , accept orders , handle a raft of different payment types and integrate with mobile apps and Internet services . Kiosks can provide a vast amount of information – and attract customers with special offers . Here are four examples of how outdoor kiosks can be used :
1 Wayfinding Look out for more kiosks arriving outside airports , rail stations and in city centres where they can help people to find information in a few clicks . Kiosks can replace static signs and plaques with live details .
2 Attractions Tickets , passes and other items can be dispensed to save long queues at ski resorts , theme parks and other high traffic tourist attractions .
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