Kiosk Solutions Apr-May 2018 | Page 5
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Your attention please
Customer engagement and the customer journey itself are never far
from the minds of deployers. And as a result, we’re often presented
with carefully positioned and attractive kiosks in a wide range of
environments. And while many consumers are aware that self-service
kiosks can save time, but there’s so much more to them than simply
providing convenience.
One of the key advantages of digital technology is the ability to track
patterns and behaviour, not only to provide analytics for the provider
but to also streamline processes and provide the best user experience
possible. Couple this with attractive and engaging content and kiosks
can become a win-win for everyone involved.
Cover photo courtesy of Saturn
Communication Group Ltd
James Abbott
Editor – Kiosk Solutions
KIOSK
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Editor: James Abbott
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