Kiosk Solutions Apr-May 2018 | Page 33

kiosk software
How do I lock down my application , website or software solution for self-service deployments ?
By Laura Boniello Miller , Business Development & Marketing , Kioware – www . kioware . com
Kiosk projects can vary significantly in their intended goals , existing budget , and level of technical resources available . So , when initiating a kiosk deployment , organisers typically find themselves identifying with one of the following scenarios :
1 . I already have an application , website , or solution . I want it to work on a kiosk , now what ?
2 . I need to accept payments or include barcode / RFID ( or other external devices ) etc . How do I integrate ?
3 . I want to manage and monitor my kiosks remotely . What software can help ?
4 . I don ’ t have an app or solution , and I need someone to write and secure it into a kiosk environment .
In each of the above scenarios , there comes a time where the prospective kiosk deployer must decide if there ’ s an existing solution that can help . They either want to purchase kiosk system software built for creating kiosk environments , or wonder whether they should try to develop a level of the lockdown kiosk environment themselves . The next steps for the kiosk deployer seem to vary based on the stage of the project :
• The deployer may already have a hardware provider in mind and therefore may ask for assistance in finding the remaining piece or pieces for their kiosk project .
• There could be an application or solution available for purchase with some lockdown or kiosk features built-in . In this case , the deployer may think they have everything they need to successfully secure their kiosk .
• The application or website may be built internally , and the internal team may have the skills to attempt to sufficiently lock down the device .
Deployers can conduct a search to find an existing solution , like kiosk system software , that includes the necessary lockdown features and / or provide the instructions for how deployers can do this themselves . Searches are typically conducted via browser search engines , message boards , and / or social media requests for recommendations .
It ’ s typical for deployers to quickly identify kiosk system software as the perfect solution to fill their software needs . The more complex the project feature set required , the more likely the search then becomes one for the appropriate best kiosk system software . While deployers often make the choice to purchase kiosk system software to provide security and reliability , there ’ s a point at which some question whether they can just do it themselves . When making this determination , organisations must discuss the following :
1 . Does the internal team , or the application development team who developed the app , have the right skills to secure a device into a self-service kiosk ? Will they consider - and close - each and every security hole and / or OS access point ?
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