Kiosk Solutions Apr-May 2018 | Page 31

opinion word means – and then realise that by doing so, you have contributed to it. Making life easier While writing this article I intentionally chose to use generic words like ‘people’ when I could to make it appropriate for different vertical markets. The writing style and the content itself was carefully chosen. So I can now make some assumptions about the type of person you are, and how much I can sway your opinions to ones that I think are beneficial to us both. Do you, reading this article, consider the paper or the screen technology you are viewing it on? Or the Internet that made it possible for me to write it and send it to the publisher? The fact is that in 1991 when none of this was around and no one other than one man had considered what the Internet could be used for, yet now over 3.2 billion people are connected to it – over 50% of the world’s population – didn’t happen because of the technology. It happened because of what people do with technology. And the success will be measured by the experience of what they interact with – what the experience was like, does it make their lives easier, does it save them (precious) time? Does it become an experience they expect in future, or simply one they can live without? Throughout the world, people like you and me are working hard to build a solution that will be a success and become part of modern life for people. We can’t control whether it will be a success or forgotten, but by thinking of the people who will interact with it and what they experience, it's at least more likely to be a success. n KIOSK solutions 31