KIA&B 2018 Vol 23 No. 3 | Page 3

TABLE OF CONTENTS KANSAS INSURANCE AGENT & BROKER May/June 2018 19 Vol. 23, No. 3 The bimonthly magazine of the Kansas Association of Insurance Agents OFFICERS OF KAIA President Scott Strong | [email protected] President-Elect Lee Gleason | [email protected] VP/Treasurer Kristy Wilson | [email protected] Secretary/Assistant Treasurer Doug Smart | [email protected] FEATURES National Director Cindy Hower | [email protected] 12 The importance of keeping text messages well documented and favorable for workflow procedures. Immediate Past President Lyle Davidson | [email protected] BOARD OF DIRECTORS Zone I Director Jo Erin Stuteville | [email protected] 14 30 Changes to ISO’s Personal Auto Policy MAIC 16 Zone II Director Kevin Campbell | [email protected] Zone III Director Elizabeth Smoller | [email protected] Zone IV Director Lucas Raleigh | [email protected] Zone V Director Jolene Biggs | [email protected] Zone VI Director Alan Schlesener | [email protected] Director at Large Austin Renn | [email protected] Director at Large Josh Goodman | [email protected] Director at Large Chad Fuqua | [email protected] 16 Get Involved with the Mid-America Insurance Conference 19 cover story Big “I” Legislative Conference recap 25 Obtaining and Screening Driving Records May Be a Potential E&O Issue Marketing & Communications Coordinator | Matt Kelly State News 5 Commissioner’s Column 7 Young Agents Profile 8 Continuing Education Classes 29 Kansas Filings Report 31 Executive Director | David Hulcher Senior Insurance Services Representative | Sherri Snyder Executive Director’s Message 4 ABEN Class Schedule 28 K A I A S T A F F & C O N S U LT A N T S Professional Development Coordinator | Barb Cobuluis Industry Partners Program 3 InsurPac Contribution Goal 23 Young Agents Chair Brock Elliot | [email protected] Vice President of Marketing & Membership | Joan Sutton President’s Message 2 Company Profile 22 Director at Large Kevin O’Brien | [email protected] Vice President-Finance | Shannon Bower DEPARTMENTS KANSAS ASSOCIATION OF INSURANCE AGENTS 815 SW Topeka Boulevard | Topeka, KS 66612 785.232.0561 | 800.229.7048 www.kaia.com Insurance Services Representative | Katie Hobson Legal Counsel | Will Larson POSTMASTER: Send address changes to Kansas Insurance Agent & Broker, c/o Kansas Association of Insurance Agents, 815 SW Topeka Blvd., Topeka, KS 66612. (785) 232-0561. Kansas Insurance Agent & Broker (ISSN#1069-1847) is published bimonthly by Agency Services Corporation of Kansas (AScK), a subsidiary of the Kansas Association of Insurance Agents, 815 SW Topeka Blvd., Topeka, KS. (785) 232-0561. Periodicals postage paid at Topeka, KS 66612, and additional mailing offices. The Kansas Association of Insurance Agents was formed September 1, 1992, through the merger of the Professional Insurance Agents of Kansas (PIAK) and the Independent Insurance Agents of Kansas (IIAK). The Association is affiliated with the Independent Insurance Agents and Brokers of America (IIABA).