B. USE YOUR RESOURCES: SOCIAL SUPPORT
When you are faced with a crisis or a problem, you often need other people to support you and to help you in some way. People
around you often help you feel more safe and stable and protected. All different kinds of support are important, and often more than
one person is needed to fulfil your need for support. Let's look at how they can do that.
1.
2.
Doing something - providing something or loaning money, etc.
Emotional support - listening, showing concern, conveying warmth, love, showing trust, encouragement, empathy and
understanding
3.
Information and advice - people can provide us with information or with advice that can help us deal with a problem, show
us different opinions, give us ideas on how they think we are coping, etc.
4.
Providing company - spending time with people can help reduce their stress and takes their minds off what they are doing.
STRESS MANAGEMENT
BACKGROUND FOR FACILITATORS
Literature of the last hundred years offers many different definitions of what stress is, whether used by psychologists, medics,
management consultants or lay people. What complicates this is that intuitively we all feel that we know what stress is, as it is
something we have all experienced. A definition should therefore be