Journal on Policy & Complex Systems Volume 1, Number 1, Spring 2014 | Page 92

Policy and Complex Systems

particular , the functions cognitive mediation artifacts can play in appropriating existing data and in supporting routinely versus not routinely tasks ( such as those motivated by unforeseen citizen needs or emergency situations ) need to be further investigated ; c . finally , the experience gained by government actors in carrying out ICT-supported ( complexity based ) own policy activities should be shared . Exploiting knowledge flows stemming from interpreted information , such as good practices and stories about implemented policy initiatives ( see for example Boero and Occelli 2009 ), can accelerate the empowering process and help in avoiding pitfalls .

References

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Bloch , C ., L . Lassen Jorgenses , M . T . Norm , and T . Bundgaard Vad . 2009 . “ Public Sector Innovation Index . A Diagnostic Tool for Measuring Innovative Performance and Capability in Public Sector Organisations , Damvad .” http :// www . damvad . dk ( accessed November 2011 ).

Boero , R ., and S . Occelli . 2009 . “ Knowledge , Models and Policy Actions : The Potentials of Case Based Reasoning .” In Planning , Complexity and ICT , eds . G . Rabino , and M . Caglioni . Firenze : Alinea , 185-194 . http :// www . assystcomplexity . eu / db / pdf / books / Libro _ ICT . pdf .

Boon , F ., L . Gerrits , and P . Marks . 2012 . “ Public Administration in Complexity .” In COMPACT I : Public Administration in Complexity , eds . L . Gerrits , and P . Marks . Litchfield Park : Emergent Publications , 1-12 . http :// emergentpublications . com /% 28S % 28ayvtkzp0fgzkbaf4ippappyl % 29 % 29 / documents / 9781938158018 _ contents . pdf ( accessed January 2013 ).

Conklin J . 2006 . Wicked Problems and Social Complexity . In : Dialogue Mapping : Building Shared Understanding of Wicked Problems , ed . J . Conklin . Chichester : John Wiley & Sons , 3-40 ( see also http :// cognexus . org ).

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Dennard , L . F ., K . A . Richardson , and G . Morçöl , eds . 2008 . Complexity and Policy Analysis : Tools and Concepts for Designing Robust Policies in a Complex World . Goodyear , AZ : ISCE Publishing .

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Fedorowicz J ., and S . Sawer . 2012 . Desiging Collaborative Networks . Lessons Learned from Public Safety . ISBM Center

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