Joseph Brant Hospital Summer Community Report | Page 2

Joseph Brant Hospital recognized for improvements to Emergency Department There are thousands of people cared for in our Emergency Department (ED) every year and JBH knows how important it is to move patients to the best place in our hospital to receive their care as soon as they can. This movement of patients has become a top priority in the hospital, as previously patients were waiting too many hours for an inpatient bed to become available. This year, the hospital examined how we care for our patients in the ED, looking for improvements in wait times and getting patients to the right bed faster. provincial targets. JBH implemented a new model of care in the ED. Since adopting the new model, the hospital has seen a monthover-month improvement in bringing it within reach of The Hospital would like to recognize and thank all staff, physicians for their hard work and ongoing efforts to improve processes and the quality of care at JBH. In July 2016, JBH received special commendation from the Ministry of Health and Long-Term Care (MOHLTC) for outstanding Emergency Department (ED) performance. Through resourcefulness, adaptability, and collaboration, JBH has shown the greatest progress in the 90th percentile ED Length of Stay (LOS) for all patients within the Medium-Volume Hospital Group; improving a remarkable 18.6 percent between 2014 and 2015. OUR NEW EMERGENCY DEPARTMENT In September 2017, the Emergency Department will relocate to the main level of the new patient tower, with a dedicated entrance from the outdoors. The new ED is being built to optimize patient and family-focused care, patient and staff workflow, safety, infection prevention and control, state-of-the-art technology and programs to reduce stays, avoid admissions and improve diagnosis and outcomes. There is a dedicated ambulance garage that will house up to six ambulances at a time. Highlights inside the ED include a new paired triage registration station. In our current hospital, a patient moves from triage to registration when arriving at the ED. In the new ED, triage and registration will be combined at one station so that a patient is medically assessed and registered at one time. The new ED will have 35 Emergency Exam Rooms. These individual rooms are efficient, modern and allow for added privacy and confidentiality. There are also three Trauma Rooms that are large, bright and incorporate the latest technological advancements. All of the rooms meet high infection prevention standards. The Emergency DESIGN OF ED EXAM ROOM unit will have direct access to inpatient mental health, the paediatric inpatient unit, and other focused care. The new ED will create an exceptional environment to receive patient care. NEW TECHNOLOGIES JBH is building our new hospital to incorporate sophisticated technologies to support excellent patient care. A dedicated team is working to select these technologies and develop the processes for their use which will be gradually implemented in stages once the new tower opens in 2017. New technologies include a new nurse call bell system to enhance quick communication between patients and providers by integrating hospital systems with bedside and handheld devices; a Real Time Locating System to enable users to locate staff and patients and link equipment with asset management; a Telemetry and Patient Monitoring system to integrate the information on patient medical devices with care providers’ devices; a Portering and Housekeeping system to streamline communication from unit staff to support services; a Security system to improve communication to security staff. 2 | JOSEPH BRANT HOSPITAL