JLL + Zendesk JLL + Zendesk RFP_FINAL | Page 64

14.2 Provide your top 5-10 clients. Define which of your services are provided to each of these customers and what percentage of your current capacity is allocated to each. While the proposed JLL team represents other clients, Zendesk would be a priority for the team outlined below and each has capacity to take on the required work. Zendesk will command our attention. CLIENT TIME ALLOCATED Paypal 5% (Bart Lammersen) Intuit 15% (Bart Lammersen) Blackrock 10% (Bart Lammersen) Samsara 10% (Hugh Scott) Zuora 10% (Hugh Scott) StitchFix 5% (Hugh Scott) Wells Fargo Bank 15% (Julia Wilhelm) First Republic Bank 10% (Julia Wilhelm) Amplitude Analytics 5% (Julia Wilhelm)