We have included additional information regarding our technology journey in the designated section in Scout.
11.5 Describe how your systems, tools and data are integrated to give
Zendesk a better understanding of their corporate real estate environment.
We apply data warehouse and data integration best practices so that we can join non-standard or third-party
data with standard data for reporting and data analysis consistency. In addition, reports can be exported to a
variety of formats and system types, including: Excel, Word, PDF, Oracle, Hyperion, Tableau, Cognos, etc. User-
friendly, reporting RED integrates and ‘cross references’ all data streams, giving you a bigger view of the portfolio
and what is happening within it. Our technology platform features a system agnostic portal that will connect
with any application. The ability for integration with your systems allow retention of your existing technology.
JLL systems provide seamless integration and can easily handle large real estate data sets, sophisticated data
modeling and complex calculations.
JLL’s award-winning, proprietary data and insights technology platform, REDSM, is a best-in-class, globally
integrated technology solution that allows you to access unparalleled business insights, realize cost savings,
identify operational efficiencies and capitalize on opportunities. RED provides a single, web-based portal for all
information relating to your real estate portfolio. You will consistently get the right information at the right time,
allowing your real estate leaders to make better, more informed decisions for improved results.
Each year, we invest approximately 3% of our fee revenue in real estate technology, including innovative new
solutions, system upgrades, mobility, security, disaster recovery, and the infrastructure needed to provide the
best real estate tools in the industry. We are constantly exploring new technologies and partnering with – or
even acquiring – leading technology vendors to provide industry-leading solutions to benefit our clients. Our
innovation in technology was recently affirmed by InformationWeek when we were recognized for five years in a
row in their InformationWeek Elite 100, which is a listing of the nation’s top users of information technology.
11.6 Describe the monthly or annual cost associated with subscribing to online
tools.
APPLICATION COST
RED Client Portal (Home page access) No cost
Project App (Construction Management) No cost
Transaction Tracker No cost
Portfolio Analytics Tool (Business Intelligence) OPTIONAL No cost
Portfolio App or Lease Essentials (Lease Administration) OPTIONAL Included in Lease Administration service fee
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