JLL + Zendesk JLL + Zendesk RFP_FINAL | Page 4

Section 2 Company Informtion 2.1 Please provide full company name, type of organization (i.e., General partnership, limited partnership, etc.), and headquarters’ office address. Jones Lang LaSalle is incorporated in the State of Maryland, USA. Our headquarters’ address is 200 East Randolph Street, Chicago, Illinois 60601. 2.2 Provide a historical background profile of your firm. JLL was formed in 1999 by the merger of LaSalle Partners (est. 1968), a Chicago-based publicly traded company, and Jones Lang Wootton (est. 1783), a London-based international company. For more than 250 years, JLL has been a trusted partner to organizations who want more value from the commercial real estate they own, use and invest in. We focus on what we do best, and that’s helping our clients achieve their ambitions. We are a professional services firm, with specialists whose common passion is real estate. Our knowledge runs deep, with experts in every property type and every facet of transaction, management and advisory services. Our people are known for the way they collaborate – with each other and with their clients. We have a talent for bringing together the right combination of skills and matching them with valuable data, powerful connections and a deep understanding of real estate and capital markets. The result? One-of-a-kind advice and solutions. Our 90,000 employees are hard at work in 80 countries, tackling local, regional and global real estate challenges for corporates clients. They’re building careers in a company that seeks out talented performers from diverse backgrounds and offers a setting where they can achieve their own ambitions, both professional and personal. We are a global organization under a single ownership structure that promotes consistent quality delivery. This means that Zendesk will get the advantages of our collective thought leadership and innovation when JLL executes a transaction or delivers advisory or consulting services. Our structure provides: consistent practices and levels of professionalism around the world, seamless coverage across the country, region or globe, service delivery that isn’t hampered by boundaries caused by “ownership” issues, strong account governance, efficient access to global information and best practices, increased control over resources, high levels of integration and collaboration across geographies, a technology platform that integrates information across services and geographies. In addition to providing facts about our company and our history, we’d like to let you know that we are conscious of our ability and responsibility to make a substantial impact on those around us. We value our clients, our people and our communities and have a strong ethical commitment across the board. The following is a general overview of how we go about doing our part to make this world a better place to live. We have uploaded our most recent Global Sustainability Report, which delves deeply into these and other issues, in the designated section in Scout.