IFM Service Delivery Model
Acting as an intgrator for various service delivery models to suit local capability and needs
Total Facilities
Management Approach
We will work with you to transform the way that facilities
services are delivered to the Zendesk portfolio to drive savings,
JLL Total
simplify processes and increase standardization and service
Facility
consistency. Our overall approach to the provision of Total
Management
Facilities Management Soft Services and Operations and
Maintenance for Zendesk is to ensure the highest performing
operations teams are selected, trained and fit for purpose,
supported by leading edge technologies, proven management
tools and specialized support. Our model is focused on self-
performing core facility management services through our
Operations and Maintenance teams.
The majority of our clients seek to introduce a comprehensive approach to integrated facilities management to
optimize supply, quality, service, cost, and innovation. Our value proposition to implement savings contains both
financial and nonfinancial solutions, including: safe yet productive operations, scalability with standardization an
innovative approach to aligning real estate with business units for more strategic portfolio planning and decisions,
all overseen by an experienced team with a formal governance process.