JLL + Zendesk JLL + Zendesk RFP_FINAL | Page 35

Our systematic, measurable approach helps clients plan and flawlessly execute broad capital projects, delivering more than 100% return on their investment. We look across your portfolio, project and sourcing needs to identify significant, sustainable cost savings that will maintain or exceed your current quality standards. Having managed thousands of projects, we understand what it means to optimize project objectives for a client and how to achieve it. Our work with Zendesk will start with the identification of the project specifications and requirements and will be completed only when the project outcome is closed-out, and successfully operating. Every project follows the same 5-Phase Project Management Process: Initiate / Plan / Design / Construct / Close. Our process is time tested and proven, tied to your project and business objectives, designed to maximize results and minimize risk. Our focus is based on a view of the complete real estate life cycle.