JLL + Zendesk JLL + Zendesk RFP_FINAL | Page 16

3.2 Describe how different members of your Account Team and the organization as a whole are compensated. The account team will be paid through real estate commissions which are typically paid by landlords. Staff members as a whole in our organization are compensated through a performance-based bonus structure, a competitive salary and / or market commissions. 3.3 Describe your solution on integrating the various services required. Our integrated service delivery model results in more efficient processes and procedures leading to reduced cycle times. Your account team has access to a combination of dedicated and variable resources which maximize flexibility while minimizing the cost of real estate services. Scalability of our platform provides the ability for your services to grow and change with your evolving needs. We have the unique ability to mobilize best-in-class subject matter resources on a variable basis around the globe when you need them. Industry-leading services in consulting, project and construction management, lease administration and energy and sustainability are examples of disciplines that can be utilized by you to identify additional cost saving opportunities and drive value to the bottom line. Integration reduces risk, costs and improves performance