JLL + Zendesk JLL + Zendesk RFP_FINAL | Page 11

We remain flexible in aligning our services and solutions to meet your requirements and ensure reliable, day-to-day facilities operations; we continue to invest in our relationships and build sustainable partnerships that bring unrivalled value to your organization. Our financial strength means we continue to invest in our platform, with a focus on: Expanding our share and presence in local markets to deliver services wherever our clients operate Maintaining and growing leadership in corporate outsourcing to bring transformation to client real estate operations Leading global investment management business while providing our clients access to global capital Strengthening the links between our people, service lines and geographies to better connect with our clients and put the firm’s global expertise and experience to work for them Our solid financial performance supports our financial stability and ability to invest with Zendesk to deliver value over the long-term. JLL is characterized by the following financial strengths: Over the last ten years, we completed nearly 90 strategic acquisitions as part of our global growth strategy Publicly traded on the New York Stock Exchange: “JLL” since 1997 Broad institutional ownership with wide equity analyst coverage Cash generating business model with investment-grade balance sheet Moody’s: Baa2 (Positive) S&P: BBB+ (Negative) $100M investment in new technologies to better serve our clients and improve the efficiency of our business