January 2019 DSM Insider 30 | Page 24

MARC FOWLER GETTING SLEEP PATIENTS FROM THE INTERNET GROWING YOUR SLEEP PRACTICE WITHOUT PAYING FOR ADVERTISING T here are several keys to successfully growing your sleep practice through direct- to-patient marketing. First, and perhaps most important, is properly positioning your practice in the minds of prospective patients. As mentioned in an earlier article, positioning your practice starts with creating a separate, stand-alone brand identity for your sleep practice. Everything from a name, to a logo, to a dedicated website. All of these should be completely independent of your restorative practice. platforms. We’ll look at these in a future article. Today let’s focus on the second method, growing organic visibility. Organic visibility is essentially being found by prospective patients online without paying for advertising clicks. It’s no secret that Google is the 800 pound online gorilla. According to Statcounter, as of November 2018, Google controlled 87% of the U.S. search engine market, with Yahoo, Bing, DuckDuckGo and MSN fighting over the remaining 13%. Once you’ve created a brand identity and website, the real work begins. How do you let potential patients know that you exist and that you offer an excellent solution to their sleep breathing issues? Given Google’s dominance, the focus of your online efforts need to be on Google. As a local business, the best place to start is taking control of your Google My Business (GMB) listing. A properly optimized GMB listing can drive a significant volume of website traffic and phone calls. This article provides details on how to optimize your listing and show up prominently in Google’s Local Pack. There are two ways to gain visibility online. The quickest, and most expensive method is to pay for exposure via advertising. Google, Facebook and YouTube all offer comprehensive advertising After taking care of your GMB listing, you should focus next on your website. One of the many advantages of having a dedicated sleep website is that it doesn’t send mixed signals to Google. When Google’s bots scan your main practice site, they scans content focused on typical dental services and terminology. Content about sleep apnea on a dental site stands out (and not in a good way) to the bots. They’re not sure how to process it, which leads to it being devalued since it doesn’t match the majority of the content on the website. In turn, that can also devalue your main dental content. Google likes to put things into neat, organized units and having differing content confuses the bots and often prevents Google from associating your content with the correct search results for critical keyword terms. Having a separate sleep website removes the confusion and tells Google that the site is only about sleep, which allows Google to show the site in the correct search results. So Google isn’t indexing your website for implants, ortho, whitening, and a whole mix of dental terms. It is strictly categorizing you as a sleep apnea treatment provider. The result is increased visibility when prospective patients are searching on Google for sleep apnea related terms.