game details + entertainment
considered for approval. All items will be subject
to proper inspection at entry gate.
View the complete 2016 Fan Guide for more
information.
Fans can also pick up a bag outside the stadium
gates on game days with a $5 donation to The
Boselli Foundation. Bags will also be available at
the Jags Pro Shops stores.
MERCHANDISE
For more information on the Jaguars bag policy,
please visit jaguars.com/allclear.
GUEST SERVICES
Need assistance on game day? The guest services
team is here to help.
To ask a question or seek assistance with a
problem or issue:
• Locate your nearest usher, security guard,
police officer or guest services team member.
• Visit any of the guest services booths located
on the main concourse outside sections 123,
144 and 102; in the upper concourses outside
sections 410 and 436; and in the US Assure
Clubs on the ground level and immediately
outside of the elevator on the lower and upper
levels.
• Text “ASSIST” followed by the location and a
brief description of the issue to 58154. Texting
is also available in the parking lots beginning
two hours prior to kickoff and one hour postgame.
Looking to provide feedback regarding your game
experience?
If you have a question or concern and would like
to provide feedback following the game, you may
do so in any of the following three ways:
• Pick up a guest comment card from any guest
services booth and mail it to Jacksonville
Jaguars, ATTN: Guest Services, One EverBank
Field Drive, Jacksonville, FL 32202
• Call the Jaguars ticket office at (904) 633-2000
(option ‘1’) Monday through Friday from 9 a.m.
to 5 p.m.
• Visit jaguars.com/myexperience and click on
the “general feedback” link
If you plan on purchasing an alcoholic beverage
at the game, please make sure you have your proof
of age identification with you. In accordance
with the NFL’s Best Practices for Fan Conduct,
age identification must be presented by everyone
purchasing an alcoholic beverage.
Be sure to visit one of the new Jags Pro
Shop locations to check out the latest Jags
gear!