itSMFI 2017 Forum Focus - June Forum Focus ITSMFI | Page 32

Plan time to read these documents as well. Some of them, including the case study, the process guides and the sample exams, are referenced and used in the lesson and the exercises. Overall impression of this e-learning is that it is well structured and covers the syllabus to an extent that will give you a good preparation for the exam. The e-learning can be purchased with online access for either a month or two. One month should be enough as the expected total usage of time is 18 hours. Plan to do an hour or two on a daily basis and you should be fine. In addition to the online e-learning there are a number of short PDF documents included for one or more lessons, the syllabus, the case study, exercises & answers and the SIAM process guides, which is referenced in the e-learning: SIAMF Study Tracker SIAMF Syllabus SIAM Foundation Process Guides SIAMF Sample Exam & Answers Seylon Ordnax Case Study SIAMF Course Exercises SIAMF Course Exercises & Solutions SIAMF Lesson 1 Study Guide SIAMF Lesson 2 Study Guide SIAMF Lesson 3 Study Guide SIAMF Lesson 4 Study Guide SIAMF Lesson 5-8 Study Guide SIAMF Lesson 9-11 Study Guide SIAMF Lesson 12-13 Study Guide SIAMF Lesson 14-15 Study Guide SIAMF Lesson 16-18 Study Guide SIAMF Lesson 19-20 Study Guide 32 itSMFI Forum Focus—June 2017 The final lesson includes exam preparation with the usual tips on how to prepare and do a multiple-choice exam. Just like many other foundation exams it’s one hour, 40 questions with 4 choices for each, and a passing point at 65% i.e. 26 correct answers. Currently BCS and EXIN offer this exam. At the point in time of writing this article I haven’t done the exam and can’t tell if the e-learning do a good job preparing for the exam. I’m sure it does and there is no doubt that it gives a good introduction to SIAM, exam or not. Michael Imhoff-Nielsen Working with client relations, process design, assessment, education Michael is Chair of the Board of itSMF Denmark and is accountable for strategy, governance and the publications committee. Michael is also a Member of itSMF International Qualification and Certification Executive Sub Committee, a Senior member of Danish IT Society (Dansk IT) and a Silver member of ISACA. His Specialities include: ITSM, ITIL, ISO/IEC 20000, COBIT, MOF, Governance, network management, Management of Organizational Change (MOC)