itSMFA Bulletin February 2017 itSMFA 2017 February Bulletin | Page 8

itSMF announces the 20th Service Management Conference TAS To be held on the 23rd & 24th August 2017 with a workshop day on the 22nd August SOFITEL ON COLLINS in the heart of Melbourne itSMF Australia shook things up in 2016 with an invigorated approach to programming for our national Conference. Given the overwhelmingly positive feedback from both delegates and sponsors in 2016, we are confident that you’ll find the opportunity to sponsor our 20th annual national Service Management Conference a truly valuable one. The itSMF is a global community of Service Management professionals working to deliver I.T. services to their customers and colleagues with greater 8 itSMF Bulletin—February 2017 value and resiliency. Our members belong to a collective of more than 70,000 peers, worldwide, connected by a network of knowledgeable industry ex- perts, best practice resources, and events. Service Management 2017 will bring itSMF members from around Australia, and across the globe, to beautiful Melbourne – where we will continue to build on the momentum of greater community engagement that sparked in 2016.