itSMF Bulletin itSMF Bulletin March 2018 | Page 3

FROM THE CHAIR

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Dear Members,

State seminars are off and racing with many of you taking the chance to Connect with us and each other. The knowledge shared has been truly valuable, representing the diversity of our community and the impact we have on organisations. Just this quarter we discussed robotics, Agile, organisational change, Cynefin, Knowledge Centred Support and digital transformation.

This is the beating heart of our organisation in action; Connecting members and advancing Service Management.

The heart keeps beating with preparation for our Conference in Canberra progressing well. We are planing our gala dinner, organising some very unique keynotes and getting in some fantastic member stories to share in the sessions. Don’t forget the call for papers is closing soon so stick your hand up and share your Service Management journey with us.

I hope that you enjoy this month's bulletin!

Warm regards,

Bradley Busch

Chairman