Island Life Magazine Ltd October/November 2015 | Page 44

INTERVIEW time it was a very different proposition to the 3,000 sq. ft. premises that exist today. “We saw this piece of land on a brown field site and thought it would be ideal for a polycarbonate greenhouse for our plant business,” says Alan. When it came to financing the project, however, the banks did not want to know. Undaunted, the couple sold one of their cars and other property to raise as much cash as possible to fund the scheme themselves. With some support from a Dutch company on the supply side of things, they managed to get their new premises up and running and fully stocked without the pressure of borrowing. “I must admit, it was very satisfying to do it under our own steam, and to this day we don’t owe a penny to the bank”. As the business continued to grow, the Southwells got planning permission to extend the original greenhouse to the front, which gave them the space to display huge 3-4 metre high plants suitable for atriums. Recession bites However, by the second half of the 1990s it was becoming clear that the economy was shifting, and spending on plants became less of a priority for cashstrapped businesses. “Anything seen as decorative or non44 www.goilife.co.uk essential was the first thing that accountants put a line through, so we really had to think on our feet and change our business” said Alan. In addition, EU rules on plant imports were becoming more prohibitive. “We’d been in business long enough to know you don’t flog a dead horse, and knew it was time for a change of direction.” This was when Oasis began branching out – sourcing gift and homeware products sourced via UK trade shows and later, from around the world. Bridget also had the idea of bringing in a florist workshop area, full of sundries and accessories that made it appealing to walk around, and increased the all-important customer footfall. A coffee shop was added to increase its appeal as a place for people to browse and relax. What Alan and Bridget had created was a kind of tropical plant house environment that visitors found relaxing to wander around, and buy gifts and things for the home. Bali beckons Their next step was to change the way they sourced products – and they were becoming more interested in importing goods direct, rather than buying through wholesalers or other third parties. They looked at importing from Kenya, Thailand and Mexico – but ultimately it was the island of Bali that drew them. “We visited the island for our 25th wedding anniversary in 1999 and loved it” says Alan. Isle of Wight born and bred Alan, and Bridget who’s lived on the Island since she was nine, found that they liked and could identify with the ‘island mindset’ of the Balinese people, most of who work in small family cottage industries rather than big businesses. This gave the Southwells the opportunity to design their own furniture ranges and other products and have them custom-made by crafts people on Bali. They deal direct with their makers and know them personally, and because there are no middle-men, they can buy competitively, pack their containers without an inch of wasted space, and offer keen prices in their Isle of Wight showroom. “Bali was a place that we felt confident we could trade with and still have a very strong commitment to fair trade and green issues,” says Alan. He and Bridget now visit Bali several times a year, and are well recognised on the island. They buy from scores of different families there, and know most of them personally. “We did make some mistakes at first” he admits, “because it takes time to understand a different culture. But you can’t be scared of making a mistake, or you’d never do anything”. “We did things like buying the wrong products or in the wrong season, and used to get lots of breakages in shipping, which all costs money. “But gradually we have found shortcuts to buying, we worked out payment systems with our makers and we pay a premium to our packer who carefully packs things inside other things. This not only increases the capacity of each container, and means we aren’t paying to transport fresh air - but it has also brought breakages down to about 1 per cent”.