Island Life Magazine Ltd October/November 2006 | Page 24

PROPERTY A summer to remember for new lettings business It only launched in April, but the Island’s latest holiday lettings agency has already made a big impact, both on property owners and holidaymakers. We’ve been talking to some of them about what makes this service so different. It’s been a great summer for the new Island holiday lettings company, Holidays2Remember – with satisfied customers on both sides of the fence. Owners have been delighted with their booking levels, whilst holidaymakers have been in raptures about the standard of their accommodation. Perhaps not surprisingly, holiday bookings are already coming in for 2007 – and the number of properties on the books has risen to 20 as new owners come on board. Josie Gavoyannis, who launched Holidays2Remember earlier this year with her businessman husband Tacis, says: “We have taken on several more properties over the summer and have more viewings still to do”. The positive response to the service so early on makes it likely that Josie and Tacis will hit their original target of having 100 properties on their books in the longer term. But the couple say their approach to the business goes much further than just piling volumes onto the books. “”Our aim has always been to provide an equally good service to both the holidaymaker and the property owner, otherwise we feel we are not really doing our job” says Josie. As with all good businesses, this one sprang from a personal need: the West Sussex-based Gavoyannis family had bought their own holiday home, The Mill House at Brighstone, and struggled to manage lettings from the mainland. They set up their service to take the strain for other home-owners. As Josie says, the service is certainly “doing what it says on the tin”, if feedback from owners and visitors is anything to go by. 24 We caught up with some of them: Mrs Lynn Counsell of Portsmouth holidayed at a four-bedroomed new-build house at Totland Bay in August with husband Alex, son Connor, 11, one year-old baby Alfie and both sets of grandparents. “You’d normally expect to stay in an old cottage on holiday, but we loved staying in this modern house which was immaculately kept and had absolutely everything you could want – right down to stair gates” she said. “The other impressive thing was that the owner came straight over when we couldn’t find the travel cot, arriving within half an hour to show us where it was. Nothing seemed to be too much trouble, either for him or for the company. “We were so impressed by Holidays2Remember and the accommodation that we have been singing their praises and recommending them to friends – and we would certainly be more than happy to book with them again”. Meanwhile the owner said: “I was a firsttime holiday letter when I decided to let the house in April. It was important to choose the right people to market it and I have been very pleased with the service. In fact, I have had nine bookings already over the summer. Josie is very efficient and I’d have no hesitation in recommending the service”. Mrs Lucie Graham of Haywards Heath enjoyed a family holiday with husband John and children Martha 5, James 2 and seven-week-old baby Angus in August, and chose a two-bedroomed former fisherman’s cottage at St Helens. “People said I must be mad going away with such a young baby” said Lucie, “but it was easy because the cottage had absolutely everything – right down to a bib, which I had forgotten to take. There was also a high chair and even toys and DVDs, which delighted the children “The location was perfect for a family holiday, with the beautiful beach, a funfair nearby and a carnival one night. And because my mother was staying on the Island we had a babysitter one night and even managed to get to a pub!” Lucie says that whilst the fisherman’s cottage will not be big enough for her family next year, she’d definitely consider booking another property through Holidays2Remember. The owner of the 17th century cottage, Iain Henstridge, who also lives on the mainland, says he and his wife Justine bought the cottage as a retreat for themselves and children Fergus 4, and Ophelia 2, and then after doing some renovation work, decided to let it when they couldn’t be there. “It was a bit of a harrowing prospect as I had never let a holiday property before” he says, “but we have been amazed at how easily it has let – much better than we expected”. Iain says he approached two or three local Island Life - www.isleofwight.net