Island Life Magazine Ltd April/May 2009 | Page 125

LOCAL BUSINESS were able to jump ship. It would be easy to say the rest is history, but actually this was the start of the evolutionary story. So how has Buywise, one-time repairer of goods, formerly a source of slightly marked goods, and now a retailer of electrical goods and furniture kept going against the might of the multiples? Well, Buywise is part of the biggest buying group in Europe, so it can compete on price, but clearly there is more to it than that. For a start it’s a family business. Remember those babies sitting in high chairs in a shop in north London? Jamie, the youngest, now more or less runs the business as Malcolm gradually – very gradually – eases himself out. Matthew has his own graphic design company but does all the design and advertising for Buywise; and Joanne works alongside Matthew’s wife in finance control. “It’s about making sure, when people come in, that they go out with the right product.” So a mother of six who wanted a washer dryer would be gently persuaded against it; the man who sought a first class washing machine but only wanted to pay £200 would be advised that its life would be pretty short; and the woman who wants to replace her oven with the same make she’s had for 40 years will be warned that the same brand might not mean the same reliability. “If you went out and bought a good quality washing machine 20 years ago, you’d spend £300 or *3C