IP Television 10.1 2014 | Page 26

tms_1 07/03/2014 09:02 Page 1 Recently, Morten Trolle, general manager of Europe for Tribune Media Services (TMS), joined us to share his take on the state of the European TV ecosystem today, where things are headed next, his own company’s recent integration with TMS and the value of high quality metadata as an economic driver for the business of TV. TMS customers include MVPDs, CE manufactures, recommendation services, middleware providers, application developers and more. Companies such as Time Warner Cable, Verizon FiOS, Virgin Media UK, Com Hem, DirecTV Latin America, TiVo, Yahoo!, Microsoft, ThinkAnalytics, Jinni and Shazam rely on TMS data to enable advanced search and discovery within their consumer-facing the quality expectations of the local Danish market. By 2011, as new types of players began offering TV guides and UIs, EPG Systems was positioned as a key disruptor. We expanded throughout Europe in 2012 and began to focus on raising the bar for quality. Fortunately, these efforts paid off – we witnessed average growth of 50% from 2010-2013, and 70% in 2013 alone. Q. Did you foresee the need for high quality metadata by as many players from big to small, or did this diversification of providers take you by surprise? A. Although I couldn’t predict the specific changes we’ve seen in the types of players who now require TV metadata, the industry’s trend toward diversification was very clear. The rapid changes in consumer electronics and video delivery platforms, plus the rise of social media, created a perfect environment for Data Drives Discovery rolle, based in Copenhagen, is a technologist at heart. With a background in systems architecture, he launched the private company EPG Systems in 2005. In its early days, the start-up provided TV listings and programme information primarily to cable TV operators, telcos and newspapers. This customer roster diversified over the next several years as the TV ecosystem underwent dramatic change and new players including IPTV operators, middleware providers and application developers entered the space. Customers today cover the full spectrum of providers: cable/broadband (Stofa), fibre-optic (Waoo!), cloud-delivery (Magine), telecoms (Siminn) and consumer electronics (MeeTV). Not surprisingly, EPGS’ success in Europe caught the attention of Tribune Media Services, a leading international provider of enhanced TV, movie and celebrity metadata and creator of the TMS Unique ID, the industry standard for synchronising entertainment assets across various datasets. T 26 IP television entertainment guides and UIs. TMS acquired EPG Systems in Q4, 2013. As part of the deal, Trolle and his top lieutenant Daniel Rühmann joined TMS while maintaining their Copenhagen office. Now, between managing EPGS’ integration with TMS, defining the product roadmap, servicing existing customers and acquiring new ones, Trolle has his hands full. But the times have never been more exciting and Trolle is decidedly bullish on the future. In his estimation, the great change in the TV ecosystem brings with it great opportunity. Read on for Morten Trolle’s perspective. Q. What originally inspired you to start a business built on TV information? A. Like many entrepreneurs, I found inspiration as a result of frustration. In 2003 as a TV consumer I was very disappointed in the lack of a strong online TV guide for local programming. I began building my own as a hobby, and over the next two years I continued developing the technology for commercial use. When EPG Systems was launched, our high degree of automation enabled us to offer competitive pricing with a product that met innovation and change. In such a dynamic situation we found it best to stay nimble and focus on satisfying the end consumer. EPG Systems at the time was providing our own consumer-facing guide, and so we made it a priority to increase the depth and quality of our metadata to support new features for the UI. This approach allowed us to stay ahead of the demands of our B2B customers as new players emerged and all parties began to realise the need for images and other rich metadata. My philosophy has always been that the entertainment guide is a platform for selling content to consumers, and data is the information that successfully makes the sale. Data such as accurate locators, quality images, interesting descriptions and proper cast and crew details are essential for influencing a consumer’s viewing decision. Our most successful customers – big and small – are the ones who have figured this out. Q. From your vantage, what are the biggest challenges facing pay-TV providers in Europe? A. One of toughest tasks is updating the guide to reflect programming changes as they occur.