IP Television 10.1 2014 | Page 22

ruwido_1 04/03/2014 09:16 Page 1 COMPANY PROFILE “bubble interaction mechanism technology” ruwido is dedicated to enhancing the role of the remote control with constant progress in the integration of design, technology and functionality. Search and control by design few years ago, if you looked at big shows like CES, you might have believed the end of dedicated remote controls was coming,” says Ferdinand Maier, the CEO of ruwido, “But based on the results of our scientific research we were not concerned at all. The ever increasing amount of information and content available makes intuitive remote controls more important than ever; with more and “A ruwido research for results ruwido maintains a user experience laboratory in Toulouse and at the Austrian headquarters of ruwido to develop new forms of interaction which 22 IP television more technology integrated within.” Of course, Maier has a vested interest – his company is a long established industry leader in high-quality remote control design and manufacture – but it is certainly true that the vision of smart phone and tablet control of the TV has barely come to pass. “Leave aside the technology, the main reason is that the remote is a public device, for the entire family, and the smart phone or tablet is private and personal to the owner.” With recent research confirming that viewing of the main TV set in the home remains by far the dominant means of TV consumption, the remote control has to be an open device, available for all to use. But that doesn’t mean it cannot also be personal to each user. Scientific research led us three years ago “The mantra is that the remote must be Effective, Efficient, and create User Satisfaction” are designed to support user experience excellence. The objectives of the scientific research are to understand the fundamental variables that contribute to an excellent user experience and the development of new interaction techniques that allow them to enhance the experience of using and researching media content. While much work targets ‘ease of use’ as a method of adding value to devices, research has shown that usable design and high quality materials are essential for user satisfaction, and that the customers’ perception of the overall service quality is affected by these components. Created from exclusive materials, ranging from brushed aluminium to precious wood, ruwido remote controls ensure distinct navigation and functional pleasure.