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The Re-branded Recruit as they Prepare • Headquartered in the UK with an extensive international footprint • Over 30 years experience of placing people in key positions • AESC Member Firm • A company committed to equality: CEO Sue O’Brien awarded an OBE for services to Gender Equality in January 2014 • Practice areas include; Consumer, Private Equity, Financial Services, Energy & Natural Resources, Life Sciences & Healthcare, Leisure & Travel, Retail, Professional Services, Technology, Media & Telecoms Norman Broadbent’s CEO talks about turning around the brand, recruiting new people and embracing technology. Today, and for decades, Norman Broadbent has been renowned and respected for the insight offered by its employees. However, five years ago this was not the case. In 2008, as current CEO Sue O’Brien says, the business had lost its way; “it had been shrunk to a core team that was still delivering excellent work for a very minimal number of clients, and therefore should really have been a standalone partnership.” Seeing an opportunity, Garner acquired the company to re-launch it as a PLC. O’Brien says: “The strategy behind acquiring the business was largely around wanting to get a brand that had good recognition at board level, it had a very fond remembrance in the minds of executives that had either been placed by the organisation or had indeed enjoyed some of the insights, skills and advice that the people within the business had delivered in its heyday which would’ve been probably 15 years earlier.” Having got the name, O’Brien and her team went about turning it round, to have it seen, once again, as a contender; “hiring was interesting. There were a number of people in the first year that would never dream of working with us because they felt it was a tired brand. Within a 12-to-24month period most of those people were saying “can I come and have a coffee?” So the ability to really turn around the brand and create it as a challenger worked exceptionally well, but we are probably just as fussy about who we hire for ourselves as we are about who we help c Y[