Service Practice Groups
Continuing on from the successful implementation of Service Practice Groups (SPG) in 2014-15, this year the
Research and Service Development unit supported the establishment of five new SPGs to review and improve
different aspects of our service delivery and programs. These groups are made up of suitably qualified and
experienced staff from across the organisation who provide expert input on behalf of their colleagues to
improve the quality of our products and services.
For more about the active SPGs in 2015-16 please refer to Staff Reference Groups in the Leadership Section of
About Us.
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