Feedback and Complaints
At Interrelate, we value feedback about our clients’ experiences with us and use it to help us evaluate and
improve our services. All clients are provided with our Service Charter and Feedback Complaints Process at the
commencement of services, which outlines the process of making a complaint as:
Talk to the person involved
If they are uncomfortable talking with this person or are not satisfied with the outcome
Talk to one of our managers
If the complaint is about a manager or they are still not satisfied with the outcome
Contact the CEO of Interrelate
If a client is still not satisfied that a complaint has been resolved, they can contact our funding bodies which are
listed at www