During 2015-16, key outcomes achieved in these areas include:
Aboriginal engagement and services
•
Aboriginal and Torres Strait Islander Employment Strategy launched and projects commenced across
the regions.
•
Development of the Innovate Reconciliation Action Plan 2016-18.
Communication
•
S2S Staff Reference Group continued to support staff involvement, communication and ownership of
projects focused on workplace culture.
•
Organisational Communication Guidelines reviewed in consultation with staff and recommendations
commenced implementation.
•
As a result of the January 2016 Cultural Survey, development of Project Plans commenced with a focus
on cross unit communication and cooperation.
•
Increased access for staff to the Executive continued, through Executives attending regional events,
meetings, policy training and participating in joint projects.
Complaints and grievances
•
Issues Resolution Policy reviewed in consultation with staff, the Executive and the Board. As a result, a
new Workplace Complaint Management Policy was adopted in April 2016.
Culture
•
Training in organisational Values and the Code of Conduct incorporated into the New Employee
Induction.
•
Bullying is not OK training webinar introduced to all staff.
•
A Cultural Survey undertaken in January 2016 demonstrated an overall healthy workplace culture. The
organisation continues to work on its areas for growth and improvement.
Information technology
•
IT Champions in each region recruited and trained to provide on the job accessible assistance to staff
with IT and Client Management System questions.
•
IT training webinars continued to be rolled out and well utilised by staff.
Infrastructure to support growth and support delivery
•
Changed major information and communications technology partner to deliver a faster, more reliable
network with a 26% reduction in costs
61