Internet Learning Volume 4, Number 2, Fall 2015 | Page 53

Internet Learning Volume 4 Number 2 - Fall 2015 The Tangible and Intangible Benefits of Offering Massive Open Online Courses: Faculty Perspectives Credence Baker, A Fred Nafukho, B Karen McCaleb, C Melissa Becker, D and Michelle Johnson E The primary purpose of this study was to establish perceptions of faculty members regarding the benefits of Massive Open Online Courses (MOOCs) in higher education. In addition, the study sought to determine what the challenges of offering MOOCs were and what accounted for the low completion rates of MOOCs. Data were collected using an online survey from 1,057 faculty members in a major university system based in the southern United States. Of the 1,057 target faculty population who completed the online survey, 939 responses were viable, and only 396 of the faculty respondents provided answers to the open-ended question regarding the benefits of MOOCs. Overall, the researchers analyzed 396 faculty responses using the Atlas Ti qualitative program. Open-ended coding was conducted to determine what key concepts faculty provided in their responses to describe the benefits of MOOCs. Axial codes were developed to group primary codes into broader concepts which enabled the researchers to create themes based on the axial codes. The responses provide rich and robust descriptions about the benefits and drawbacks of MOOCs. The paper presents the results of the open-ended question. Keywords: MOOCs, massive open online courses, higher education, online education, distance learning A Dr. Credence Baker is an assistant professor and assistant graduate dean at Tarleton State University. B Fredrick Muyia Nafukho serves as Professor and Department Head in the Department of Educational Administration and Human Resource Development, College of Education and Human Development at Texas A&M University. Dr. Nafukho earned his Ph.D. in Human Resource & Leadership Development from Louisiana State University, M.Ed in Economics of Education and B.Ed in Business Studies and Economics from Kenyatta University, Kenya. He attended Harvard’s Management Development Program (MDP) offered by Harvard Institutes for Higher Education. He joined the Department of Educational Administration and Human Resource Development at Texas A&M University as an Associate Professor in August 2007. Dr. Nafukho has received numerous awards in recognition of his scholarship including: the Fulbright Scholarship in 1996, Distinguished International Scholar Award, Louisiana State University in 1997, Arkansas Business Teacher Educator of the Year Award in 2004, Cutting Edge Award for the Outstanding Papers, Academy of Human Resource Development (with his student Dr. Carroll C. Graham) in 2005 and Outstanding New Faculty Award, CEHD at Texas A&M University in 2008. Dr. Nafukho’ s research foci is on adult learning, emotional intelligence and leadership development, organizational learning, performance improvement, evaluation in organizations, and investment in human capital development. 52