Internet Learning Volume 1, Number 1, Fall 2012 | Page 49

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Internet Learning

al. observed that, consistent with other studies related to collaborative learning, virtual teams
taking online examinations experience increased involvement with course materials and with
each other. Additionally, such collaborative systems facilitate problem solving and higher levels
of critical thinking (Shen, Hiltz, and Bieber 2006).
Feedback, Communication and Rewards
In another paper—based on a study of 125 undergraduate online learners—that had a focus on
instructional factors, it was pointed out that motivating online learners, and keeping student
satisfaction at healthy and productive levels, can be accomplished by providing timely and
frequent feedback to students; facilitating alternative communication experiences through such
mechanisms as live chat and audio/video conferencing; and rewarding students with devices
other than grades, such as by sharing accomplishments among peers (Lim). Additionally, the
authors of this study called for instructional designers and instructors to pay closer attention to
utilizing motivational strategies that result in a more outcome-oriented online instruction (Lim,
Morris, and Yoon 2006).
Online Learning Design Issues
The authors also listed the following factors, some of which were related to instruction, and were
referred to as "issues in online learning des