6
CULTURE
CULTURE
COMMUNICATION
*Americans are very open. Most of us believe in saying exactly what we think. Not much is hidden or withheld for the sake of diplomacy. Opinions, however, are usually phrased in polite terms.
*Americans are used to asking questions. If you do not understand something, the appropriate thing to do is ask. You must ask questions and seek help when you encounter subjects, customs or directions you do not understand. You will benefit most by being honest and telling someone when you need help.
*Americans use first names because of their belief in the equality of all people.
COMMUNICATION
*Expressions of thanks and regret are emotions frequently shown by Americans as a sign of respect to the other person.
*When Americans say “No” we usually mean it. We will try to phrase this response in a polite manner, but it still means “no.” We do not like to be pressured or faced with embarrassing situations.
*It is polite to knock on the door if it is closed and wait for the person you wish to see to ask you to “come in.” Never walk into a person’s office without first making sure that they are free. If there is someone else in the office or if they are on the telephone, the appropriate thing to do is to wait outside the office away from the door until they are free.
TIME
*Time is considered very important in the U.S. You will find that people plan their day carefully and do not like to waste time. We see lateness as a sign of disrespect.
*Time commitments are important. Be punctual, even early, for meetings. If you are unable to keep an appointment, contact the person as soon as possible to let them know you will be unable to attend.
*Always say “thank you” for the time a person has given you.