International Journal on Criminology Volume 4, Number 2, Winter 2016 | Page 6

International Journal on Criminology -----Undertook over 50,000 visits to businesses that sell, store, or handle goods or services known to have been used by terrorist operatives in attacks abroad and warn of the risk should suspicious purchases be made or attempted. -----Developed and led partnerships with over 150 state and local law enforcement agencies to assure that they coulddo what they could to help prevent terrorist activitytargeting New York from gaining root in their locales. In sum, the NYPD Intelligence program built in the aftermath of 9/11 played a major—but not sole—role in protecting New York City from additional terrorist attacks in the years following that event. Beyond the arrests, prosecutions, and convictions of dozens of individuals, we will never know what was prevented by virtue of intelligence-driven interventions that helped divert individuals otherwise on the path of radicalization to violence. These interventions took the form of interviews after finding inflammatory language on Facebook page, for example, interviews as follow-up to a “hot-line” call in, or threatening language someone shared with a confidential informant or undercover. The sum of all this, plus the many other NYPD CT programs implemented beginning in 2002, is that New York City was not attacked despite the many efforts—known and unknown to us—to do so. Re-engineering Intelligence The NYPD Intelligence Division had a long and sometimes fabled history in the decades prior to 9/11. But aside from a stable of extremely talented investigators and supervisors, it was not prepared for the mission of intelligence in the post-9/11 environment. No organization was. The re-engineering it subsequently went through was unprecedented in its history, unchartered in that there were no roadmaps or guideposts to follow or mimic and profound in that each person was going to be asked to take on responsibilities and roles they did not join the NYPD nor the “old” Intelligence Division to do. To do what was needed and what was done required three essential elements: -----First, leadership at the highest levels of the Department, Division, and line units. -----Second, dramatic cultural change among investigators, analysts, and supervisors. -----Third, an environment that produced ideas, engagement, and integration. 5