Intelligent Tech Channels Issue 08 | Page 48

EDITOR’S QUESTION If our partners are successful, then so are we s a global manufacturer of imaging products, outline why and how you’ve revamped your partner programme? With more than 90 per cent of business done via resellers and distributors, if our partners aren’t successful, neither are we says Gregoire de Clercq, EAMER Marketing Director, Information Management, Kodak Alaris. role in the Alaris IN2 Ecosystem, a powerful combination of best-in-class scanners, software, services and partnerships, designed to help customers take the complexity out of information capture. A key driver behind the relaunch of the Alaris Partner Program was to ensure that we evolved our support to equip our partners with all of the tools, knowledge and support they need to win. The new programme has been designed to better enable our channel partners to offer best- in-class technology, sophisticated solutions and services, to grow their businesses through the ability to configure and create new solutions that meet customers’ needs, now and into the future. One of the major new developments in the revamped partner programme is the launch of a dedicated, mobile responsive web portal. The portal provides a one- stop resource for a wide range of sales enablement and training tools, marketing assets and support, enabling partners to better connect with customers and grow their bottom-line profitability through lead generation, incentives and promotions that offer greater margin opportunities, as well as new and recurrent revenue streams. It’s easy to use, access is via a one click, single sign-on process, enabling partners to conduct business anywhere, from any device. Furthermore, opportunity management, business planning, market development funds and support requests are all fully integrated with Kodak Alaris’ CRM system, which further streamlines processes and saves time. A new modernised process within the partner portal enables resellers to seamlessly register deals, faster and with fewer steps. Comprehensive pre- sales support with co-branded collateral, sales tools, training and support, is also available. Plus, we will vet, qualify and analyse the customer need, as well as develop a solution and, importantly, the reseller retains ownership of each lead. The partner programme has three tiers, with membership at each level determined by a number of criteria, including annual revenue, certified sales staff, accredited technical resources and whether the partner offers Kodak Alaris services. For more information please visit: www.kodakalaris.com/en-gb/b2b  A Gregoire de Clercq, EAMER Marketing Director, Information Management, Kodak Alaris. M ore than 90 per cent of Kodak Alaris’ Information Management business is conducted through our channel partners. From order fulfilment and supply chain management, to solution implementation and managing the business relationship; our partners drive our success. We firmly believe there is a tremendous opportunity for resellers to grow their businesses by helping customers with their information management challenges. We understand that channel vendors are increasingly facing new pressures, with perceived commoditisation and customers buying through more channels than they have in the past and, as an OEM partner, we’re committed to providing our partners with a competitive advantage. With transforming information management and storage strategies to improve operational efficiency and ensure a competitive edge, top of the business agenda within both the private and public sectors, it’s no longer enough to simply provide hardware-centric product information, technical support, training and assistance. Kodak Alaris channel partners play a vital 48 ssue 08 NTELLIGENT TECH CHANNELS