Intelligent Tech Channels Issue 08 | Page 15

ENTERPRISE TECHNOLOGY Software: at your service Software as a Service (SaaS) enables users to access software from the web browser of any device connected to the Internet. Becoming increasingly popular, SaaS is disrupting the long-established role of Value Added Resellers (VARs) because solutions are delivered directly by software vendors. Not surprisingly, this is causing some consternation in the channel because of fears of being cut out of the chain and, therefore, losing the ability to remain profitable. But all is not lost because if they can recognise the threat and evolve, there are at least four ways the channel can take advantage of new SaaS opportunities to generate revenue. By Pippa Sanderson S oftware as a Service (SaaS) is becoming popular for a number of reasons. It is sold via a subscription model, with users paying a relatively low fee every month or year, or as part of a pay-as-you-go pricing model. As a result, the upfront costs are small compared to purchasing a complete suite of traditional software on a CD-Rom. SaaS also requires much less maintenance, with updates and/or patches undertaken by the vendor, which then pushes them out to users. In addition, clients don’t have to maintain the storage infrastructure or servers to accommodate the applications. 15