MARKET MOVEMENT
ManageEngine integrates IT ServiceDesk
for MSPs with Zoho business apps
ManageEngine has announced the integration
of its flagship MSP offering, ServiceDesk Plus
MSP, with its parent company’s sales and finance
apps (Zoho CRM, Zoho Books and Zoho Invoice).
As part of ManageEngine’s efforts in bringing IT
together, this new integration further reinforces
the ability of IT MSPs to execute high-quality
technology solutions and services for their clients
while ensuring that business aspects like client
management, accounting and invoicing work in
close tandem with client support operations.
“While MSPs have all the tools to support,
manage and invoice their clients, what holds
them back from scaling up is a complex
tangle of applications that don’t talk to each
other,” said Rajesh Ganesan, Director of
Product Management at ManageEngine. “At
ManageEngine, we are committed to the cause of integrating software systems between
business and IT functions as well as reducing silos, complexity and cost. The integration of
ServiceDesk Plus MSP with the three Zoho apps helps growing MSPs optimise operations,
focus on service and grow their businesses.” ¢
Parallels and Ingram Micro announce
distribution agreement
Parallels Inc has announced it has signed a distribution agreement with Ingram Micro Inc,
making Ingram Micro the authorised distributor for Parallels’ Remote Application Server
(RAS) for the Middle East, Turkey and Africa (META) region.
Parallels RAS is one of the fastest growing, most cost-effective and easy-to-use
application and desktop delivery solutions available on the market. Recent innovations to
this product have made Parallels a leader in the field, according to the IDC MarketScape
Report 2016.
Parallels has a long history with Ingram Micro, and is looking forward to leveraging
Ingram Micro’s expertise and resources in the Middle East, Turkey and Africa to help
extend Parallels RAS’ continued success in the region. “We are ready to take our growth
in the META region to the next level with Ingram Micro, a company that has extensive
expertise and experience in this region,” said Simonetta Mercieca, Senior Director of Sales
EMEA at Parallels. “Through this partnership, we firmly believe that Parallels’ Remote
Application Server can keep growing in success, especially since it will provide local
businesses the opportunity to improve their performance by establishing BYOD, CYOD and
distance working policies.”
“I am delighted to have reached an agreement with Parallels to distribute its Remote
Application Server and desktop delivery solution across the Middle East, Turkey and Africa,”
said Dr Ali Baghdadi, Senior Vice President and Chief Executive of Ingram Micro META.
“These products offer our partners a great complement to solutions from Microsoft. With
our complementary offering, enterprise customers will have the ability to securely access
their applications and data from any device, anywhere.” ¢
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StarLink joins Pure
Storage Partner
Programme
StarLink, a regional value added distributor
(VAD), has announced it has become a
certified member of the Pure Storage Partner
Programme (P3) and will now distribute
Pure Storage’s All-Flash enterprise storage
solutions to its customers.
StarLink will sell, install and support
Pure Storage’s products through its
extensive network of channel partners, to
enterprise and government customers in
the Middle East and Africa. Pure Storage
technology is ideal for high performance
datacentres and answers the call for
simplicity and economies of scale while
driving speed and efficiency with all-flash
arrays for enterprises and service providers.
Pure Storage and StarLink together increase
reliability, performance and security for
customers transitioning to the cloud. ¢
Riverbed agrees to
acquire cloud-enabled
Wi-Fi networks
provider Xirrus
Riverbed Technology has signed an
agreement to acquire Xirrus, a provider
of next generation Wi-Fi networks. The
acquisition of the privately held company will
expand Riverbed’s market leading SD-WAN
and cloud networking solution Riverbed
SteelConnect with the integration of a
robust and proven suite of advanced, high
density and cloud-managed Wi-Fi solutions,
offering Riverbed customers and partners
the power of unified connectivity and policy
based orchestration that spans the entire
distributed network: WAN, LAN/WLAN,
datacentre and the cloud. Riverbed will also
continue to offer Xirrus as a stand-alone
enterprise WLAN solution. Riverbed plans
to offer Xirrus solutions through its robust
partner ecosystem. Financial terms of the
deal were not disclosed. ¢
Issue 06
INTELLIGENT TECH CHANNELS