Intelligent Tech Channels Issue 22 | Page 60

We don’t want our distributors to be a box mover, we want them to be involved by using resources and adding value. networking solutions so we look after both types of resellers and partners, including dedicated security resellers that focus on the security business. We partner with them and build a business plan with our security solutions to be sold through their portfolio. Plus we can look after partners such as Alpha Delta that has everything. They have networking, security, applications departments, that they sell to their customers. We sit with them, we make a business plan, we do account mapping, What trends do you expect to see in the channel this year? and start working together by knocking on customers’ doors and working on the projects together. We don’t want our distributors to be a box mover, we want them to be involved by using resources and adding value. We don’t sell directly to partners or customers – everything should be through our distribution. We make sure the plan is working smoothly and the pipeline is healthy. What we plan now is to focus on the full Middle East which is the Gulf, the Kingdom of Saudi Arabia (KSA), the Levant region, plus the Arabic speaking parts of Africa. Do you train your channel partners? Yes. We have a training centre that we signed with for training based in Dubai to train our partners, customers and distributors. They handle monthly sessions that will be scheduled from the beginning of the year. This is shared with our partners and customers asking if they would like to attend. We are planning on increasing this training especially if we can push it to our distribution level. It will be adding value for their services to be delivered to their partners. 60 I think in 2019 the channel will go back and focus into dedicated vendor partnerships between the channel and the partners. The trend is to go to a customer not talking about a product or one solution you have to open a platform of discussion. Which areas are you covering? Middle East and the Arabic speaking countries in Africa like Egypt and Tunisia. Are there any particular countries that you think has a great deal of potential for A10 Networks? We have the full Gulf region, KSA, UAE and Kuwait. These have really big potential for A10 Networks’ business. Also we have big potential in the Egyptian market because still now Egypt is recovering and the business is growing there so we have a very good connection and doors we can open for A10 Networks. Also Levant is good but it’s still a small market. This will be dealt with purely by the channel but for the Gulf we have a dedicated sales and channel team working together in the region. The main potential is in KSA, UAE, Qatar and Egypt. These are the countries I can see that have really big potential for us. ˜