Intelligent Tech Channels Issue 22 | Page 35

FUTURE TECHNOLOGY STEPHAN BERNER, CEO, CEO, HELP HELP AG MIDDLE STEPHAN BERNER, AG EAST MIDDLE EAST What are the main benefits of using an MSSP? Issue 22 INTELLIGENT TECH CHANNELS The two main factors driving MSS adoption are access to expertise and cost efficiency. The two main factors driving MSS adoption are access to expertise and cost efficiency. Managed services help move IT budgets from intimidating CapEx to more manageable OpEx while trusting the IT infrastructure to a team of qualified experts. This is especially helpful in the Middle East wherein the lack of qualified cybersecurity professionals is a pressing concern. MSSPs have teams of expertly qualified and certified technical professionals. Through their work with large pools of clients, they are exposed to and therefore knowledgeable of the threat landscape. Security intelligence will be one of the key pillars of cybersecurity in the years ahead so having access to large client pools provides MSSPs with the wealth of information they need to analyse and act upon. Furthermore, MSSPs can invest in best-of-breed technologies that customers – especially SMBs and SMEs – simply would not be able to afford. The pay-as-you-go model lends itself to both upward or even downward scalability. And then, availability is also a factor as with an MSSP, customers get 24x7 support with assured 99+% availability which ensures that business is always on. Be rn er, CE O, H elp A G Middle East What makes a good MSSP? The excellent MSSP is made just like your favourite dish of your childhood cooked in Mum’s kitchen. All the ingredients are handpicked, utilised in the most refined way, followed by a stringent process, automated and innovated over years of experience, provided to the loveliest but nagging family members, prepared and served by the best person in the world. ˜ 35