Intelligent Tech Channels Issue 22 | Page 32

FUTURE TECHNOLOGY The rise of the MSSPs There are a number of factors driving the growth of the managed security services market – not least the ever-evolving cyberthreat landscape. But what are customers looking for in an MSSP? And why should they consider adopting this approach to manage their cybersecurity requirements? Industry experts at Gartner, eHosting DataFort and Help AG offer their insights to give the channel a better understanding of customer requirements and expectations. ee t K au r, P rin cip al A naly s T he global managed security services market is expected to grow at a significant CAGR 6.65% during the period 2018 to 2022 as the scope and its applications are rising enormously across the globe, according to research from Radiant Insights, Inc. Managed Security Services (MSS) is termed as a systematic method to manage an administration’s security needs. We spoke to industry experts about the sector in more detail to learn about some of the key factors for vendors, customers and the channel. RAJPREET KAUR, PRINCIPAL ANALYST, GARTNER RAJPREET KAUR, PRINCIPAL ANALYST, GARTNER Why should businesses and organisations consider using an MSSP? Demand for MSSPs from enterprises and mid-sized organisations is driven primarily by a variety of factors as below: Security staffing challenges and budget shortages: Gartner sees organisations of all sizes and geographies continuing to be challenged to attract and afford the appropriate security and risk management staff. Gartner security and risk management leaders 32 t, Gar tner continue to report a lack of sufficient funding and increasing budget pressures that affect their security monitoring and operations capabilities. Better detection and response capabilities with limited staff: Organisations are embracing detection and response capabilities to complement their investments in preventive security controls. These organisations are also impacted by the increasing scarcity (or affordability) of security operations talent. These organisations are looking for MSSPs to act as extensions of their security staff, instead of adding security head count. MSSPs can provide these services on a 24/7 basis, allowing customers to devote their often-scarce internal security resources to higher-value activities. Evolving compliance reporting requirements: Requirements such as