Intelligent Tech Channels Issue 21 | Page 59

CHANNEL CHIEF The channel has an increasingly important part to play in helping businesses flourish as enterprises continue to adopt transformative technology. AVINASH ADVANI , CEO of Spire Solutions, discusses the relationship Spire has with its channel partners, outlines the responsibilities he has in his new role as CEO and his management philosophy. W What does your position as CEO at Spire Solutions entail? As CEO at Spire Solutions, I work closely with the company’s Founder and President to make major corporate decisions, manage overall operations and resources of the company, while acting as the main point of communication between the board of directors and corporate operations. I was brought on board to revamp the corporate strategy and accelerate the company’s growth through optimisation, portfolio evolution and geographical expansion. What was your previous role and what did it involve? Prior to Spire, I was at StarLink for seven years. I started there as the Director of Business Strategy in Dubai. Over the course of my tenure I was promoted to VP of Business Strategy, then to SVP of Business Development and Alliances, and eventually to CEO of North America, Europe and Emerging Markets, based outside of London. At StarLink I developed and executed the channel, customer and portfolio strategies, as well as spearheaded the geographical expansion initiatives. Can you explain how Spire Solutions works with channel partners? Spire Solutions is a security-centric value- added distributor that focuses on providing real tangible value to channel partners. Spire aligns with key partners across the region and works closely with them across the sales lifecycle, providing end-to-end value-added services including marketing, business INTELLIGENT TECH CHANNELS Issue 21 development, pre-sales, professional services, support, training, renewals etc. All of these services are optional and are provided based on the channel partners’ requirements and on their individual go-to- market strategies and capabilities. Channel partners are managed both by product managers as well as in-country teams. The product managers ensure that for each vendor the channel partners select, they get the support they need, meet programme requirements and have a channel plan in place to enable them to achieve a focused, differentiated, profitable and growing business. The in-country teams align with the channel partners on their business development activities to ensure that the customers get the best possible support across the sales lifecycle in each opportunity. Avinash Advani, CEO, Spire Solutions What is your management philosophy? To lead by example and provide guidance, direction and leadership through effective listening and giving feedback. I also strive to maintain productive employees by avoiding office politics and bureaucracy, keeping the morale high by encouraging low performers and rewarding the strong performers. The environment I thrive in personally and therefore endeavour to preserve is a dynamic, flexible and agile culture, founded on the key values of integrity, loyalty and trust. Do you work differently with channel partners in the Middle East compared to Africa? Spire doesn’t actively work on the Africa region currently, albeit we do have 59