Intelligent Tech Channels Issue 19 | Page 65

FINAL WORD Many of your SMB customers store data that is just as valuable to cybercriminals as that of larger companies. D igital Transformation is occurring across all industries as organisations adapt to meet changing consumer demands and the need for a more mobile workforce. While this trend is largely associated with enterprises, it has actually been just as pervasive at small and medium- sized businesses (SMBs). In fact, a recent study commissioned by Fortinet and conducted by Techaisle found that 35% of SMBs say they are more reliant on technology today than in the past three years. Your SMB customers are increasing their daily use of technology in order to innovate, increase speed to market, remain competitive and more. Technology use allows these customers to expand their business reach and capabilities into new regions where budget or staffing restrictions may not have previously allowed. As a result, technology has become critical across all lines of business, not just IT. Software now facilitates sales and marketing initiatives, communication and productivity. In particular, your SMB customers are INTELLIGENT TECH CHANNELS Issue 19 investing in the cloud and cloud-based applications due to their scalability, lower upfront infrastructure costs, and support of a mobile workforce and customer base. Cyber-risks for SMBs While these investments in technology bring many benefits to SMBs, they are not without risk. Adding these solutions to the stack increases the attack surface at a time when cyberattacks are becoming faster, more sophisticated and persistent. For your SMB customers, a cyberattack is a high-stakes situation, as reports show that 60% of small businesses close within six months of a breach. As organisations add technical capabilities, they have to be aware of – and take steps to mitigate – threats such as ransomware, DDoS attacks, malware, phishing, insider threats and more. SMB leaders are aware of these risks and are taking steps to invest further in security and minimise their susceptibility to cyberattacks, with 25% of small businesses and 62% of mid-market businesses noting intentions to increase their security budgets. The challenge is, where is the most effective place to invest those limited security dollars? Why cybercriminals target SMBs Your SMB customers’ concerns regarding cyberattacks are warranted. Cybercriminals have zeroed in on these organisations as a focus area for three key reasons: They have data It’s easy for smaller organisations to think they will not be targeted with a cyberattack because of their size, especially considering most breaches in headlines are at large corporations. However, this is not the case. Many of your SMB customers store data that is just as valuable to cybercriminals as that of larger companies, be it payment information, healthcare records, or other personally identifiable information. Having this information makes SMBs viable targets for attack. Furthermore, because this data is so critical to operations, smaller businesses are more likely to pay a ransom to get this information back in the event of a ransomware attack. 65