EXPERT SPEAK
C
Could you give us an overview of
the business?
One of your key aims is to
strengthen your reach in key
verticals – hospitality, healthcare
and education among others – how
do you plan to achieve this?
Yes, these are three areas we are definitely
focusing on from an FVC perspective. We
see a good demand in the hospitality sector,
especially across the region.
When we look at hospitality, we’re
trying our best to give a very seamless
experience, where a guest walks in and gets
the complete user experience right from
check-in, extending then into their room. We
try and work towards whichever solutions
ensure that both the hotel and guest have
the best user experience.
On the healthcare side, we have some
very specific solutions which invest not
only towards helping a doctor or specialist
in terms of monitoring and having better
monitoring of patients but also having a
better emergency response and making sure
that we have daily patient health care. This
is when the patient is out of the hospital and
we have a way to communicate on a daily
basis to see their ongoing progress.
Last, but not least, is the education part.
With education, what was yesterday is
completely different to today. And today’s
education requires a completely new way
of teaching. You need dynamic tech. You
need to use the web, you need to bring
collaboration and a completely different
workforce. And FVC is now partnered with a
INTELLIGENT TECH CHANNELS
Issue 19
We are a company which is focused on
Digital Transformation. We try and work
with partners and customers and look
at how we can work on a positive Digital
Transformation for businesses by bringing
in smart meeting rooms and cybersecurity
and by bringing infrastructure and a unified
collaboration experience. So this completely
addresses the business’ day-to-day
challenges in terms of reducing cost and
increasing efficiencies.
M
an
ag
ing
Dir
e c to
r at FVC
lot of leading collaboration vendors and we
make sure we bring the best collaboration
experience to the student and the teacher.
How would you summarise the
main benefits for the end user of
working with you?
There are three main benefits, I would say.
First is that we do work towards making
sure that the technology is the most ease of
use in terms of adoption. We’re not bringing
a white elephant into a corporate enterprise.
Second, we make sure that whatever the
technology, we have a clear outcome for it.
So the outcome is directly beneficial in terms
of reducing cost within the enterprise and
also ensuring productivity is increased.
And lastly, importantly, we make sure
that everything is secure from a cyberattack
or from an internal perspective. We work
through all that risk mitigation to make sure
everything is secure.
How has the increase in BYOD and
mobile working impacted the kinds
of solutions and technologies you
are offering customers?
BYOD is already out there and it’s very
important to understand that you cannot
dictate anymore what kind of device an
employee or student could actually bring
into the network.
From our perspective we make sure
that we authenticate the device, ensuring
the security of that device. We make sure
the enterprise is secure for any new device
coming in. And we work towards all the risk
mitigation related to it. So we have solutions
around that and we work with companies
like BeyondTrust, Radware – a new company
which we are very proud to announce we
are working with, which works on a lot of
DDoS mitigation – and companies like IBM in
Morocco only. We bring all these companies
together to remove all the anomalies and
make sure we provide a seamless BYOD
experience as well as a seamless experience
of ensuring the secure network.
How are you approaching
multi-cloud?
What is very important, both from an
FVC perspective and from our partner
perspective, is that the customer faces a
big security threat when they move all their
data to the cloud. So, two things – one is
not only ensuring a seamless experience
with the least shut down time when you
actually migrate data and applications to the
cloud but we work to make sure all data is
protected and secure.
What does the next year look like
for FVC?
Today we are seeing that the customer is
looking at a lot of areas. First, he is looking
at IoT. Second, we are continuing with Digital
Transformation – working with customers
not only from a transformation perspective
but also helping them make that journey
to the cloud – and third, which is critical
for businesses, is to ensure the network
is completely secure. For IoT, we have
partnered with Alcatel-Lucent Enterprise,
which has a strong IoT strategy, and work
with government entities, and transportation
and healthcare, and are helping customers
transform into an IoT platform.
From that security perspective, we are
pretty excited to be talking to companies
like Radware, BeyondTrust and IBM
in Morocco only. All these guys are in
Gartner’s leading quadrant and we have
combined them to offer a one-stop solution
point for customers.
53