Intelligent Tech Channels Issue 16 | Page 21

ENTERPRISE TECHNOLOGY M anaged Service Providers, will find that Trend Micro’s Managed Services Programme fits their business model and will help facilitate their business growth. Trend Micro’s Managed Services Programme, aligns with the managed services partner business model, provides tools to help run business more efficiently, enables profit growth and increase in value of business, offers pay-as-you-go purchase options, offers self-provisioning license portal, offers centralised multi-tenant, web-based management console, RMM and PSA tool integrations, SaaS solutions that eliminate costly installation and setup work. Trend Micro offers a solution set that consists of cloud-based products and tools to help the managed service partners business. Trend Micro Worry- Free Business Security Services is a cloud security solution that protects business data and safeguards PCs, laptops, servers, Macs, iOS devices, Android devices, and other devices, such as point-of- sale machines and tablets. It is no- maintenance cloud solution that delivers updated protection to stop spam, malware, spear phishing, ransomware, and targeted attacks before they reach the network. It protects Microsoft Exchange, Microsoft Office 365, Google Apps, and other hosted and on-premises email solutions. Email Encryption is included. Cloud Application Security enables you to embrace the efficiency of cloud services while maintaining security. It protects incoming and internal Office 365 email from advanced malware and other threats, compliance on cloud file-sharing services, including Box, Dropbox, Google Drive, SharePoint Online, and OneDrive for Business. No server is required for Worry-Free Business Security Services, Hosted Email Security, or Cloud App Security because they are hosted and maintained by Trend Micro. Trend Micro products receive round-the-clock updates from the Trend Micro Smart Protection Network. With Trend Micro Remote Manager, Managed Service Providers can reduce their costs by centrally and securely managing Trend Micro Worry-Free Business Security, Trend Micro Hosted Email Security, and Trend Micro Cloud App Security customers from anywhere with Trend Micro Remote Manager. This secure, hosted web console helps Managed Service Providers increase profitability by reducing the costs of Trend Micro partner programme, Managed Service Providers servicing customers as business grows. They can centrally manage multiple Worry-Free Business Security, Hosted Email Security, and Cloud App Security customer accounts from a single web console. And maintain full customer touch and complete configuration control of customer installations and view the security posture of a single or multiple customer. Trend Micro has combined standard Windows-based solutions with a web console to give Managed Service Providers the advantage of secure management capabilities. Trend Micro Remote Manager can be integrated with industry RMM, PSA tools like ConnectWise, Kaseya, LabTech, and Autotask to simplify support and customer management for Managed Service Providers that leverage these solutions. The dashboard shows status for all Worry-Free Business Security, Hosted Email Security, and Cloud App Security accounts. It automatically generates customer reports from anywhere; automatically sends security alerts to ConnectWise, Kaseya, LabTech, Autotask ticketing system; integrates directly with ConnectWise, Kaseya, LabTech to streamline and automate monthly usage reporting and billing; auto-synchronisation with Licensing Management Platform by eliminating manual processes; combined license view to manage annual customers and recurring customers in one unified console. The Licensing Management Platform allows Managed Service Providers to self- provision product licenses on demand. The License Management Platform for Service Providers is a web-based solution that creates, manages, and maintains customer licenses for Worry-Free Business Security, Hosted Email Security, and Cloud App Security. Partners can re-brand the platform, the product, and the communication templates available in the solution. Simple customer creation techniques— such as batch uploads and pre-defined registration keys—reduce the cost of operation for Managed Service Providers while reporting capabilities enable efficient billing and auditing.  21