INTELLIGENT SOFTWARE BUSINESS
By 2022, most people in
mature economies will consume
more false information than
true information
Fake news has become a major worldwide
political and media theme for 2017.
While fake news is currently in the
public consciousness, it is important
to realise the extent of digitally created
content that is not a factual or authentic
representation of information goes well
beyond the news aspect.
For enterprises, this acceleration of
content in a social media-dominated
discourse presents a real problem.
Enterprises need to not only monitor
closely what is being said about their
brands directly, but also in what contexts,
to ensure they are not associated with
content that is detrimental to their
brand value.
By 2020, AI-driven creation
of counterfeit reality, or fake
content, will outpace AI’s
ability to detect it, fomenting
digital distrust
Counterfeit reality is the digital
creation of images, video, documents,
or sounds that are convincingly
realistic representations of things that
never occurred or existed exactly as
represented. In the past 30 years, the
ability to create and to disseminate
content that has been subtly or overtly
altered has greatly increased as huge
numbers of people gained access to the
Internet with few controls on content
distribution. The next wave of that
distribution will be machine-generated
content. The detection of counterfeit
reality will best be accomplished by
artificial intelligence, which is able to
identify and track markers in counterfeit
content faster than human reviewers.
Unfortunately, as the creation of
counterfeit reality using AI techniques
has accelerated in recent years, using AI
to detect counterfeit reality currently lags
behind the use of AI to create it.
The next wave
of content
distribution
will be machine-
generated content.
will result in regulatory impacts for
securing those systems.
By 2021, more than 50% of
enterprises will be spending
more on bots and chatbot
creations than traditional mobile
application developments
The combination of smartphone
management, cloud control and inexpensive
enabling modules delivers sophisticated
monitoring, management and control
with minimal additional cost in the target
device. Once this technology emerges,
buyers will rapidly gravitate to Internet of
Things capable products, and interest in
and demand for IoT-enabled products will
rapidly snowball. Every supplier must, at
the very least, make plans to implement
IoT technology into its products, for both
consumer and business buyers. User attention is shifting away from
individual applications on mobile devices
and splintering across emerging post-
application technologies such as bots and
chatbots. Today, chatbots are the face of
AI and will impact all areas where there
is communication between humans. Bots
have the ability to transform the way
applications themselves are built and the
potential to change the way that users
interact with technology. The appropriate
use of bots is also likely to increase
employee or customer engagement, as
they can quickly automate tasks to free
up the workforce for more nonstandard
work, including question-and-answer
interactions, when deployed as chatbots or
virtual assistants.
Through 2022, half of all security
budgets for IoT will go to fault
remediation, recalls and safety
failures rather than protection By 2021, 40% of IT staff will be
versatilists, holding multiple roles,
most of which will be business,
rather than technology-related
Risks related to the introduction of
IoT as part of projects or initiatives are
substantially impacted by the unintended
consequences presented when the
pervasive digital presence is introduced
across all industries and market sectors as
IoT growth expands. The requirement to
update devices periodically, as is done with
mobile phones and other remote systems,
is multiplied by numerous factors, and
the inability to perform those updates can
result in massive product recalls.
For industrial environments, scale
and diversity may not be as significant,
but the need to preserve safety for
individuals, the environment and the
rich regulatory regime that controls
safety systems will ensure that the rapid
expansion of use of IoT in those systems IT specialists represent about 42% of the
entire IT workforce in 2017, but by 2019,
Gartner predicts that IT technical specialist
hires will fall by more than 5% as digital
business initiatives require increasing
numbers of IT versatilists. This shift will
begin in infrastructure and operations I&O,
as the need for I&O that can support on-
demand infrastructure will emerge. With a
solid I&O foundation in place, an increase
in nontechnical IT managers and leaders
with the versatilist profile will follow. After
the leadership wave, marketing-oriented
digital business efforts such as business
intelligence will be next, followed by
software development, digital product
management, project program portfolio
management, and customer experience
management and architecture.
By 2020, IoT technology will be
in 95% of electronics for new
product designs
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