Intelligent CIO Middle East Issue 19 | Page 80

POWERED BY INTELLIGENT MANUFACTURING Planning and Scheduling Software–Helping Manufacturers Keep Their Customers Happy T he manufacturing industry has become virtually unrecognisable over the past 50 years, and while products and processes have remained a priority, change has been continuous. The boundaries of what was once a relatively black and white industry have blurred thanks to technology advancements, and, as a result, manufacturers have been forced to embark on transformation projects, and adopt new integrated technology solutions in order to better service the modern customer, writes Monzer Tohme, Regional Vice President, Sales, Middle East and Africa, Epicor Software. 80 INTELLIGENTCIO One such solution is planning and scheduling software. The conduit to managing the shop floor efficiently, this software joins up all parts of a business’s manufacturing arm, allowing companies to utilise resources in a way that optimises performance and profitability. The software is vital to manufacturers, allowing them to forecast customer demand, and schedule resources–such as machines, people, and raw materials–according to real-time data. Also, saving money through the reduction of wasted time and the amount of unsold stock sitting in expensive warehouses. Demanding customers vs. technology Today‘s customers are not only becoming increasingly demanding but are also now harder to attract, influence and retain. This is posing new challenges for manufacturers as they make moves towards a connected future via automation, and robotic assembly. Whether it’s an enterprise resource planning (ERP) solution to aid the flow of business, and increase communication across a company, or the implementation of a manufacturing execution system (MES) to support the efforts of www.intelligentcio.com