INDUSTRY WATCH
Communications platform to
enhance customer relations
Cloud based communications solutions
provider Knowlarity has been helping
businesses in the Middle East grow
their revenue faster with its proprietary
customer communication technology
product SuperReceptionist.
Knowlarity’s products possess a plethora
of features that provide comprehensive
services to meet the communication
requirements of businesses such as
bfound. This is one of UAE’s largest and
most accurate local search platforms.
This state-of-the-art technology
platform, developed along with
Europe’s leading digital and data
search companies, gives small and
medium-sized businesses a digital
presence that allows them to potentially
engage customers in the UAE.
It also provides consumers with
accurate and relevant search results,
helping them find what they are looking
for easily.
WE HIGHLY RECOMMEND
KNOWLARITY TO ANY
BUSINESS THAT IS ENGAGED
IN LEAD GENERATION. FOR
US QUALITY IS OF UTMOST
PRIORITY AND KNOWLARITY
HELPS US MAINTAIN THIS
WITH THEIR PRODUCT. IT IS
EXTREMELY EFFICIENT AND
HELPS US GET OUR QUERIES
ANSWERED IN REAL-
TIME. IT’S BEEN A GREAT
EXPERIENCE SO FAR.
One of the vital requirements of bfound
is to keep a track of the ROIs generated
from the digital marketing campaigns
designed for their clients.
Knowlarity provided bfound with a virtual
receptionist to handle phone queries,
track leads and view call records.
Ambarish Gupta, Knowlarity’s CEO, said:
“The Middle East is an important market
for us. Considering the complexity of the
market, our aim is to provide our clients
with only the best. The product we offer
aims at giving our clients a pleasant
calling experience, no matter how small,
or large, the business set up is.
“It is easy to use and shares real
time insights, which is one of the
most important features. Working
with bfound has given us a great
experience and we look forward to
many such associations.”
www.intelligentcio.com
Tarek Reda, Head of Digital Marketing at bfound, said the product
provided important information about company performance.
“Knowlarity is simply an easy and effective way to help showcase the
results of every campaign,” said Reda.
“We highly recommend Knowlarity to any business that is engaged in
lead generation. For us quality is of utmost priority and Knowlarity helps
us maintain this with their product. It is extremely efficient and helps us
get our queries answered in real-time. It’s been a great experience so
far.”
Knowlarity caters to all kinds of business, and offers free business
numbers and initial services to start-ups as well. ¡
INTELLIGENTCIO
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