Intelligent CIO Middle East Issue 19 | Page 38

COUNTRY FOCUS: LEVANT Driving forward the wireless network For this month’s country focus, Intelligent CIO examines how InfiNet Wireless has updated the wireless network infrastructure in Lebanon for Connect. I nfiNet Wireless has provided Connect, Lebanon’s premier ISP, with a robust backbone for its new wireless network infrastructure. Connect selected InfiNet Wireless to supply the upgraded platform that will allow it to meet the high-bandwidth and zero-downtime demands of premium residential and enterprise customers across the country.The system will also significantly reduce maintenance and service costs. Jubran El Ayan, RF Manager at Connect, explained the challenges the company is facing with their existing network. “We are using a WiMAX Network, on the 2.3 GHz frequency band, to serve residential customers,” said El Avan. 38 INTELLIGENTCIO “While we are able to meet the standard bandwidth requirements of our residential customers, some of our premium residential and corporate customers such as banks and retail outlets, require high bandwidth. “Our existing WiMAX platform is limited to 5 Mbps for downlink and 2 Mbps for uplink which meant that we simply could not meet such bandwidth requirements.” “To serve premium and corporate customers, we had to use Wi-Fi based point-to-point (PTP) solutions available in the local market but the frequency bands that we were operating in started to suffer from major interference issues, resulting in a further drop in capacity and decreasing reliability. “More importantly, the deployed Wi- Fi platform proved to be extremely temperamental – links would go down frequently and it ultimately got to a point where we had to send field engineers to troubleshoot outages and maintain the network on a daily basis. “Not only was this a drain on our resources and added significant costs to our operations, but we had several unhappy customers which was hurting our reputation and revenue streams.” Realising that upgrading their wireless network infrastructure was critical to the viability of the business itself, Connect turned to their sister company, Mada in Kuwait, for a recommendation on www.intelligentcio.com