Intelligent CIO Middle East Issue 08 | Page 28

TALKING BUSINESS THE SECRET SAUCE In the third instalment of a three-part series, Moe Raslan, Director, Middle East, Ruckus Wireless, talks to Intelligent CIO about high-density WiFi, taming BYOD and the issues around security of the network. C an you give is a brief history of Ruckus Wireless in the region and products and solutions provided? Ruckus Wireless started in 2004 with the objective of enhancing WiFi offerings that were available in the market. If you look at the market in 2004 and what companies were doing with WiFi, everything was very standard and omni-directional signally. People felt there was a boom in the supply of smart devices; everyone needed connectivity, and mobility was a big topic. However, WiFi itself was not ready for this type of boom. So, the engineers who designed Ruckus wondered how they could improve WiFi in a manner that could handle density more than what was available in the market. So, they came up with BeamFlex. Beamflex is our patent technology - call it our “secret sauce” if you may. It provides smart antennas at access points and ensures that more devices are connected to a single AP and have better signalling and connectivity. There are other features that came later on to enhance our access points, for example, the Channelfly, encryption security etc… and we add more and more features to our technology as we go on to ensure that it benefits the user and 28 INTELLIGENTCIO is also provided at an affordable price. We primarily focus on service providers and the hospitality sector as they benefit the most from having a solution that can handle density. It is a big deal for these sectors to get it right, and to get it right fast! For example, there was a survey that stated that 67% of unsatisfied WiFi users of a hotel never revisit it again. In terms of the products and solutions offered, Ruckus offers brocade products and services, smart wireless services and software, system management and control and access points. Looking at 2016-2017, what does Ruckus see as the main demands of end-user enterprises in the region in terms networking infrastructure? Everyone is talking about the ability of machines to talk to machines. We need to bring in technologies that are most important for this period - technologies that can provide this kind of concept to the market faster and make sure that the integration of these ideas is met in the field. The internet of things and the cloud are concepts that everyone is really concerned about and prioritising. If you look at other companies in this field, this is surely the topic of choice now, and vendors are really going about it to make sure that their technology is complementing and contributing to these initiatives. We are bringing a lot of advantages to this area. Many of our upcoming technologies are related to enhancing this. In comparison to more developed markets, are enterprises in the region adequately aware of and/ or preparing sufficiently for more strain on their networks, especially in the age of hybrid cloud adoption? Absolutely. We talk about the Middle East as being an emerging market, but you can’t conduct a general analysis like this and say that the Middle East as a www.intelligentcio.com